Welcome to Boredom Box ("we", "us", or "our"). Boredom Box is a brand of Prakratih Enterprises engaged in the sale of screen-free board games and learning products for children through our website www.boredombox.in and related channels.

We are committed to protecting the privacy of our customers, website visitors, and their children. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you interact with us.

By visiting our website or placing an order, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website.

• Name, email address, phone number, and delivery address when you place an order or create an account

• Payment information — processed securely through third-party payment gateways; we do not store card details

• Messages or queries submitted through our contact form or customer support channels

• Newsletter subscription details including your email address

• Device information: IP address, browser type, operating system

• Usage data: pages visited, time spent, links clicked, and referring URLs

• Cookie data and similar tracking technologies (see Section 7 on Cookies)

• Social media platforms if you interact with our social pages or log in via social accounts

• Payment gateways and logistics partners, to confirm order and delivery status

We use the information we collect for the following purposes:

• To process and fulfil your orders, including sending order confirmations, invoices, and shipment notifications

• To create and manage your account on our website

• To respond to your enquiries, complaints, or feedback

• To send you promotional emails, offers, and newsletters — only where you have opted in or where permitted by applicable law

• To improve our website, products, and customer experience through analysis of usage patterns

• To comply with legal obligations including tax and consumer protection laws

• To prevent fraud and maintain the security of our platform

Boredom Box sells products designed for children, but our website and services are directed at adults (parents and guardians). We do not knowingly collect personal data directly from children under the age of 18.

All purchases, account registrations, and communications on our platform are intended to be completed by a parent or legal guardian. If you believe we have inadvertently collected personal information from a child without parental consent, please contact us immediately at boredomboxbyabc@gmail.com and we will promptly delete such information.

We do not sell, rent, or trade your personal data to third parties. We may share your information only in the following circumstances:

Service Providers: Logistics and courier partners (for delivery), payment gateway providers, email marketing platforms, and website hosting services — all bound by confidentiality obligations.

Legal Requirements: If required by law, court order, or government authority, we may disclose your information to comply with applicable legal processes.

Business Transfers: In the event of a merger, acquisition, or sale of business assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

With Your Consent: In any other circumstance, we will seek your explicit consent before sharing your data.

Our website uses cookies — small text files placed on your browser — to enhance your experience. We use:

• Essential cookies: Required for the website to function (e.g., shopping cart, login sessions)

• Analytics cookies: To understand how visitors use our site (e.g., Google Analytics)

• Marketing cookies: To serve relevant advertisements, where you have consented

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality. By continuing to use our site after the cookie notice, you consent to our use of non-essential cookies.

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Specifically:

• Order and transaction records: Retained for 7 years as required under Indian accounting and tax laws

• Account information: Retained for the duration of your account and for a reasonable period thereafter

• Marketing data: Retained until you withdraw consent or unsubscribe

• Support correspondence: Retained for up to 2 years following resolution

When data is no longer required, we securely delete or anonymise it.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

While we take all reasonable precautions, no method of data transmission or storage is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

All rights applicable Indian data protection law (including the DPDP Act, 2023)

Our website may contain links to third-party websites, social media platforms, or payment gateways. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

In accordance with the Information Technology Act, 2000 and rules made thereunder, we have appointed a Grievance Officer to address concerns related to the processing of your personal data:

Name: Ankur Khurana 

Email: boredomboxbyabc@gmail.com

Phone: +91-9319788661

Grievances will be acknowledged within 48 hours and resolved within 30 days of receipt.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

For material changes, we will notify registered users via email or a prominent notice on our website.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

Email: boredomboxbyabc@gmail.com

Phone: +91-9319788661

Website: www.boredombox.in